Support
Account Verification
  • How can I get my verification approved fast?

  • Why do I need to do theses verifications?

  • Individual account verification

  • How to increase my limits?

  • Corporate account verification

  • Why did my file fail to be uploaded?

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Fees and Limits
  • Fees and confirmation time of receiving and sending cryptos

  • Minimum and maximum amount of receiving and sending cryptos

  • Fees and confirmation time of transaction

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Receiving and Sending
  • How to receive cryptocurrencies?

  • How to send cryptocurrencies?

Order book
  • Functions of following a "Maker" and making a "Taker"

  • What is order book?

  • What is market order and how to create a market order?

  • What is limit order and how to create a limit order?

  • What is stop-limit order and how to create a stop-limit order?

  • Fees of order book trading

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Novawards
  • What is NovaDAX point and how to get?

  • What are the benefits of Novawards?

  • How to redeem, upgrade and renew your Novawards?

  • How to claim the free trial and what’s the validity of free trial?

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Account Access
  • How to register on NovaDAX?

  • How to reset your password on NovaDAX?

  • Are you new in crypto market?

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APP

  • Is it possible to trade with NovaDAX app?

  • Where to download NovaDAX app?

API
  • What is NovaDAX API?

  • Why to use NovaDAX API?

  • How to access NovaDAX API?

  • What is a sub account?

  • How to create a sub account?

  • How to use your sub accounts?

  • How to send or receive cryptocurrencies with sub account and how to transfer assets between your master account and sub account?

  • Where to find my transaction history and how to calculate the fees?

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Security
  • Is it safe to put your asset at NovaDAX?

  • What is Google Authentication?

  • How to activate my Google Authentication?

  • What to do if my Google Authenticator codes aren’t working?

  • How to disable my Google authentication?

  • What are the risks of investing in cryptocurrencies?

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Popular questions
  • How to register on NovaDAX?

  • How to disable my Google authentication?

  • Individual account verification